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Why don't some links work?

This web site utilizes the programming language JavaScript for enhanced functionality. Some links don't actually take you to another page, but may reveal or hide content dynamically, replace one image with another when you make a selection, or open a new browser window with additional features. While most browsers have JavaScript enabled by default, it can be disabled either by the browser settings, or by third-party software (see cookies above).

In Internet Explorer: click Tools / Internet Options then click on the Security tab. Settings can be found under Active Scripting.

In Firefox: click Tools / Options then click on the Web Features icon.

In Safari: click Safari / Preferences then click the Security icon.

Other browsers will be similar, please consult the documentation.

Do you need to email the webmaster?

If you have a question about a PING product or service, please use the Knowledge Base to search for an answer or submit a question to our Customer Service department. You can also call our Customer Service department using the telephone number on our contact page.

For website-related questions, please contact the webmaster via the contact page. Include the type of computer you are using (PC or Mac) and the type and version of your browser (ie. AOL 7.0, IE 6.0, Firefox 2.0, etc.) with a description of the problem and the page(s) you were viewing before/as you experienced the problem.