Do you have a general question about our products or services?

Please use our Knowledge Base to search for an answer to your question. If you cannot find an answer, you will be given the opportunity to submit your question to our Customer Service department.

Did you make a hole-in-one?

To receive a certificate acknowledging an ace made with a PING club, please download and complete our Ace Form. Your ace must be attested by one other player and the form signed by the golf pro in order for you to be entered in our annual prize drawing.

Would you like to tell us about an idea?

While we share the enthusiasm of every avid golfer and PING loyalist, we regretfully cannot accept ideas for golf products, advertising or any other type of intellectual property. The reasons for this policy are outlined here.

Donation Requests

PING offers a purchase program to qualifying charitable organizations. Please observe the following requirements when making your request: Written request must be mailed to PING (may be e-mailed or faxed) 90 days prior to the event. Requests must include the following:

1. When and where the event is.
2. Who is benefitting from the proceeds.
3. What the event would like to purchase from PING.
4. How those items will be used.
5. If the organization is exempt from paying state sales and use tax we MUST have a copy of their state sales tax and use tax exemption certificate.
6. Include the charitable organization’s ID number.
7. Attach an event flyer.

Submission of the preceding information does not guarantee that the opportunity to purchase product directly from PING will be approved. PING reserves the right, in its sole discretion, to approve or deny any requests. Send mail to: Tournament Operations, PING, P. O. Box 8200, Phoenix, Arizona 85071-2000. Letters may be e-mailed to juliem@pinggolf.com or faxed to 602 687-5037.