Repair Form
A completed Repair Form is required to initiate any repair order. The shipping address for the U.S. PING Repair Department is on the form. Please use the link above to download the form. Return Authorization (RA) is not required for U.S. repairs.
Do you live outside the United States?
PING has distributors worldwide who are authorized to repair PING products, saving you shipping costs and repair time. Please note that some distributors require return authorization before you can send items in for repair. Please use the Retailer Locator to find the distributor nearest you, and be sure to inquire about return authorization.
PING CANADA REPAIR DEPARTMENT
PING Canada
2790 Brighton Road
Oakville
Ontario, Canada L6H 5T4
phone: 905-829-8004
phone: 866-424-7464
PING EUROPE REPAIR DEPARTMENT
PING Europe Limited
Corringham Road
Gainsborough, Lincolnshire
England DN 21 1XZ
phone: 1427-615405
Please Note
PING will only regrip, reshaft and repair authentic PING golf clubs.
Any PING clubs with serial numbers that have been removed or altered will not be serviced.
In order to be considered for a "no-charge" repair, all parts of the product must be returned to the Repair Department.
Shafts removed from clubheads are rendered unusable and will not be returned.
Repairs performed by a third party may affect the integrity of a PING club and render it unserviceable.
PING does not regroove irons
PING no longer reshafts or refinishes wooden woods. As a result, any other repair work that involves reshafting or refinishing (ie. insert replacement or soleplate repair) also cannot be performed. Please contact your local golf club repair shop for these types of repairs.
Due to the different weight ranges of clubheads used to build graphite vs. steel-shafted irons, switching from steel to graphite (or graphite to steel) may not be possible in every case.
PING irons and wedges are adjustable
to fit your changing swing for several years. However, certain factors, like the type of metal, its age, and the number of adjustments that have already been performed, will affect the adjustability of your set. The Maximum Lie Angle Adjustability chart (below) displays the normal adjustability by model. However, the Repair Department will determine the actual adjustability of each set on a case-by-case basis.
Maximum Lie Angle Adjustability
| Model | Adjustability |
|---|---|
| KARSTEN I-IV | none |
| EYE | none |
| EYE2 (no dot in cavity toe) | none |
| EYE2 (Copper) | none |
| EYE2 (with dot in cavity toe) | 2° |
| EYE2+ (built before 1990) | none |
| EYE2+ (built on or after 1990) | 2° |
| ZING (steel) | none |
| ZING2 (Steel) | 4° |
| ZING/ZING2 (Copper) | 4° |
| ISI-S/ISI-K (Steel) | 4° |
| ISI/ISI-N (Copper/Nickel) | none |
| i3 Series | 4° |
| i3+ Series | 4° |
| G2 Series | 4° |
| S59/S59 Tour | 4° |
| PING/Tour Wedges | 4° |
| Black Nickel Tour Wedges | 2° |
| Rapture | 4° |
| G5 | 4° |
